I love my Rainsoft System!
I love repairing and replacing RainSoft systems!
I wish someone would come REMOVE MINE? We had it for less than two weeks and after 4 service calls later it still is the biggest piece of CRAP GOING. Florida Energy Water & Air out of Orlando is the biggest joke, now they wont even talk to us because we said just come remove it the water still smells and the taste is bad, so bad the dog wont even drink it we have to buy bottled water for us and them. They keep telling us they need to adjust stuff and I said you did this 4 times already and it still isnt working correct. It goes into REGEN every night between 11:00pm until 4:00am and it dumps all that water on the ground right near the well so now I have a MINI POND every morning when we go out there, plus you would think they would dump all that water farther from the well who says it isnt going right back in the well. Now I am going through 5lbs of salt a night with this REGEN BULL$HIT which cost more money also, I can buy a lot of bottled water for the $6995 they charged us for this thing. We didnt pay for it yet we have 6 months to do that so you would think they would try to make it right but NO the wont answer my calls or emails. My next thing to do is remove it myself and drop it off in Orlando and kiss them good buy. So the person that said only the people that bitch about RS are the ones that dont own one well come to my house and taste & smell it for yourself it SUCKS and so does MY RAINSOFT UNIT.
I am nervous...had RS installed today and was not told they would have to drill into our granite countertop to install the faucet that would release the RO water. Husband is traveling so I can't contact him & see what he wants to do. I feel so rushed with this company. They told me thay would give us a $50.00 gift card when the salesperson arrived. He didn't have a GC or a business card! He is a fast talker and continuously discredited any mis-givings I had about his business tactics. He claims he doesn't work on commission, straight salary and that he isn't a "salesman" but a "promoter of a product he is passionate about". He came to our house on Saturday, we were in a hurry so he agreed to come back on Sunday (which he did) we signed papers for the system and immediately I felt I had been "taken" then he said in order to not have to pay the $500 installation fee we would have to have it installed the next day. Husband was leaving for airport early in the morning so I would have rather had it installed when he got home, but he made a phone call & said that wouldn't be possible. When installer got here in morning I wanted to send him away and have him come back another day after learning that our counters would have to be drilled & I called the salesman and he said absolutely not, he talked over me and told me I was having buyers remorse and that I should appreciate the savings he gave us...after we just agreed to pay over $6,000. He said if we decided we didn't want the RO system he wouldn't be giving us any money back because of the "great price" he already gave us. Savings would have been saying "no" to his sales pitch, or buying from a far less expensive company. I have to say; I took a shower when he left and the softened water does feel great, but for $6,000 somebody should be standing in the shower with me washing my back! I think we got ripped off, and taken for fools & I'm not liking the feeling!! Any thoughts???
What about water with arsnic? We also have extrem hard water.